Need help?

Taskat support can help with account access, provider verification questions, request issues, content-safety reports, privacy requests, and general troubleshooting.

Contact

• Email: joseph@taskatapp.com
• We answer support, privacy and content-safety mail at this address.
• We aim to reply within one business day. Content-safety reports are prioritized for review.

Include these details when contacting support

• The email address associated with your Taskat account
• Whether you are a customer or provider
• A short description of the issue
• Any request ID, applicant ID, or screenshot that can help us investigate

Report content or a user

1. Use the in-app Report action on the relevant request, content, or account. Use Block when you want to prevent further interaction with that user.
2. If the in-app action is unavailable, email joseph@taskatapp.com with the subject “Content report.”
3. Include the request ID, what happened, and any relevant screenshot. Do not send passwords, full payment details, or identity documents.
4. Taskat may remove content, restrict features, suspend an account, or take other appropriate safety action after reviewing a report. Taskat has no tolerance for objectionable content or abusive users.

If anyone is in immediate danger, contact local emergency services first.

Account deletion and privacy rights

Delete your account in Taskat from Profile by selecting Delete account. If you cannot access the app, or want to exercise another privacy right, email joseph@taskatapp.com.

You can also review the Taskat Privacy Policy.